SHIPPING POLICY

Effective Date: 17/02/2026

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1. Shipping Coverage

We ship across India. For bulk institutional orders, special logistics may apply.

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2. Processing Time

• Standard orders: 2–4 working days

• Bulk/Institutional orders: 5–10 working days

• Custom lab kits: 7–14 working days

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3. Delivery Timeline

• Metro cities: 3–6 days

• Non-metro: 5–10 days

• Remote areas: 7–14 days

Delays due to courier, weather, or government restrictions are beyond our control.

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4. Shipping Charges

• Free shipping on eligible orders (if applicable)

• Bulk orders may include freight charges separately

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5. Damaged Parcel Instructions

If parcel appears damaged:

• Do not accept without noting damage with courier

• Record unboxing video

• Inform us within 48 hours